- All orders are shipped from our New York Warehouse:: 460 West John Street, Hicksville, NY 11801
- All orders are delivered within US between 2-3 days depending on the location. Free Priority Shipping on all orders over $25
-$6.99 flat shipping on all orders upto $25.
- Limited time only offer only
When will my order be shipped ?
Usually all orders received before cut-off time of 10:00 AM E.S.T, are shipped on the same day, all orders placed after cut-off time will be shipped the next business day. Orders placed over the weekend or on a holiday with be shipped the following business day. UPS is used whenever possible. However "Common Carrier" can be selected in special cases.
What if my order was shipped under Free Shipping and I want to return my order?
For a limited time we are offering Free Returns on all orders over $25 i.e No Restocking Fee and and no shipping charge for original order even though you return all the items. We would issue full refund once you return the order at your expense. After the Free Returns promotion ends, actual shipping would be charged on all returns deducted from the order total shipped under Free Shipping.
How much Shipping would I be charged ?
Orders up to $25 are charged flat shipping of $6.99 All orders over $25 are shipped Free via USPS under Free shipping promotion.
How do I buy Insurance ?
Your package comes prepaid & insured with tracking number/ delivery confirmation. Please feel free to contact us if you think you need extra insurance.
What if I want to use my shipping account Instead ?
Expedited, Overnight, alternate carriers and other special delivery requests can be made over the Phone @ 516-470-1122.
How do I know my items have been shipped ?
All Packages are shipped with Tracking Information. All orders are notified Tracking via email but you can also call us @ 516-470-1122 to get shipment status and your tracking info.
International / Canada Shipping
We have partnered with Bongo International to service our international customers.
Once you have created your shopping Cart, choose the "Outside The U.S.?" button. You will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.
Upon completion of your order, Bongo will charge your credit card for the entire purchase. We will ship the goods to Bongo's Global Distribution Facility where Bongo will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service.