Tracking Your Order
All packages are shipped with tracking information. Tracking is notified via email on all orders, but you can also reach us at (516) 470-1122 to get your shipment status and tracking info.
Frequently Asked Questions
All orders are shipped from our facility located at 63 Austin Blvd, Commack, New York.
On average, it takes 3-5 business days to process and ship out your order. Once your package is shipped, you will receive a tracking number via email.
If you haven't received your tracking information within the processing time, please check your email's spam or junk folder. If you still can't find it, feel free to contact us at (516) 470-1122 for assistance with your shipment status and tracking details.
If you need additional help with tracking your order, please reach out to us at (516) 470-1122. We’re happy to assist you with any questions regarding your shipment status.
If you need to change your shipping address after placing an order, please contact us as soon as possible at (516) 470-1122. We’ll do our best to accommodate your request, but please note that changes may not be possible if your order has already been processed and shipped.
If your package is delayed or appears to be lost, please reach out to our customer service team at (516) 470-1122. We will work with the shipping carrier to resolve the issue and ensure your order arrives safely.
We occasionally offer free shipping promotions for qualifying orders. Please check our website or sign up for our newsletter to stay informed about our latest promotions and offers.